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Integrity, Honesty, and Solution Focused
I have been fortunate to have met Mr. Huffman from a referral of an old neighbor or ours. She raved about the prompt service, attention to detail and not wanting to sell you something you didn't need rather than focus on your issue at hand. Being the skeptic that I am, I merely thought I would be the judge of this next time we had an issue. Low and behold it was not too much longer and I needed someone to service our system as we run them pretty hard. We contacted West TN Heat and Air and Mr. Huffman set a time, arrived on that time, thoroughly questioned us about the issue and then addressed the issue in an expeditious fashion. I was expecting to be sold on a new unit, expecting to be sold on a new process, expecting to be sold on something other than servicing our unit. All of this back story to explain, we have used the larger companies in the past and their focus is to immediately sell or at a minimum to sell you something you don't need and not focus on the solution and experience likened to dealing with a car salesman. West TN Heat and Air honestly addresses your issue, they may suggest options, they are conscious of ones budget and willing to find economical solutions to solve the issue. We have utilized West TN Heat and Air now for over 10 years and feel as if they are part of our family. They have saved us when we really needed help wether it be in the middle of the summer and our AC had issues or in the middle of the winter and our Heat had issues. We recently moved 3 hours from Memphis and left a lot of friends, however one thing that we did not lose was our relationship with West TN Heat and Air. We needed a new unit in our new home and the first call we made was to WTHA and the unit was installed at a competitive rate with the same TLC they have always given towards our other HVAC needs. Do I recommend WTHA, absolutely, will I use them again, Absolutely, Do I feel they have my best interest at heart, Absolutely. Trust is a huge issue for me in the service industry and I trust WTHA and you should as well.
Tom Eubanks Lumber Company
Dan is absolutely FANTASTIC. He is honest and trustworthy. Being able to say that this day and time is quite uncommon. We are a family owned business and try our best to deal with Small Business Owners. Dan has always gone out of his way to do quality work. We have never been disipointed with any work. I would recommend West Tennessee Heat and Air to anyone. You will not be disappointed.
Very knowledgable & reliable and excellent customer service
Company is very responsive and responsible. We have a service contract and each year our system is checked so that we are confident of optimal performance. If I have a concern, all it takes is a phone call. We know we can rely on the expertise and friendly service. We recommend West Tennessee Heat & Air to our friends and family without reservation!
Rapid response time and honest
Dan listened to my A/C problem and offered some possible solutions before he came to my house. Once he arrived and he diagnosed the problem, he gave me a VERY FAIR price quote. It was miserable in my house, so he offered me a window unit to use in the meantime, which I was HAPPY to borrow. I would and do recommend him to others.
Great Service/Fair Price
West Tennessee Heat and Air replaced the a/c unit for our Pakmail store in Oxford, MS. Danny saved us over 25% compared to a previous bid. He got on the job quickly and the unit works great. He also serviced our a/c unit at our Pakmail store in Olive Branch, MS.when it quit cooling. Again he was on the job quickly and with some minor work had our unit cooling great again. Danny has done our home heat and air work for years and I have always found his pricing to be fair and his work great.
- Air Conditioning Contractors of America
- Trane Comfort Specialist
- A+ Rating With the BBB
- TN CMC Mechanical Contractor 46865